Practice Management
The Practice Manager manages all of the business aspects of the Practice such as making sure that the right systems and the right people are in place, at the right time, in order to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and IT (information technology). The Practice Manager supports the Admin Team, GPs and other medical professionals to deliver patient services and also helps to develop extended services, enhancing patient experience and care.
- Marion (f)
Practice Manager
Monday – Thursday, 8am – 3pm
- Caron (f)
Assistant Practice Manager
Tuesday – Friday, 9am – 4pm
Administration
- Hollie (f)
Admin Assistant
Monday 8am – 4.30pm
Tuesday 8am – 5pm
Wednesday 8am – 12pm
Thursday 8am – 5pm
Friday 7am – 2.30pm
- Sasha (f)
Admin Assistant + (Reception Cover When Required)
Monday – Friday 8.30am – 2.30pm
Reception/Secretarial Staff
We also have a great team of 9 receptionists who all work various shifts who are always happy to help you! Reception staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The Reception Staff have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.
Secretaries
- Emma
Practice Secretary
Monday 9am-3pm
Tues-Weds 9am – 4pm
Friday 9am – 5pm
All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.